Order Management (OM) is the core system of service fulfillment solution. It integrates with CRM to receive customer order and start service fulfillment process. It schedules the process by flow and interacts with IM, AM, WFM and ot☂her systems to perform fulfillme🦩nt actions.
Inventory Management (IM) is the fundamental resource data platform. It provides central capability𓂃 to manage various networks and resources and🍎 supports intelligent resource configuration function during entire provisioning.
Outside Plant Management (OSP) is a system special-designed for OSP resource management. It provides GIS-based presen♌tation and management for various OSP 💯resources in operator’s network to support service assurance and fulfillment operations.
Activation Management (AM) is a centr🎀alized platform to receive activation orders from OM and execute activation operations on EMS/NE. It is capable to access EMS/NE supporting multi-vendor, multi-protocol and dispatch instru꧃ctions by customized instruction template.
Workforce Management (WFM) is the platform for managing and scheduling workforce, tools and materials to realize 🔥right staff and tools to do right work at right time and right place. It supports various service process and prompts optimal resource usage and work performance.