Fault Management (FM) provides central alarm collection, monitor, correlation, root cause analysis, service impact analysis, fault notification, corrective operation and fault statistics. It reduces the MTTR and the impact on services with improved customer ex♏perience.
Electronic Operation & Maintenance System (EOMS) provides flow-based operation and maintenan🍬ce for different business processes. It enables automated process and operations to help op𝔉timize flow, reduce human errors and increase efficiency.
Performance Management (PM) provides visual network performance monitor, flexible sta꧋tistics reporting and analysis functions and supports to detect performance degradation and find potential problems proactively. It helps assure high quality of network and services delivered to subscribers.
Service Quality Management (SQM) provides end-to-end view on service level, measures service quality by KQI and detect service problem proactively. Especially provide further signaling level capturing🔴 and analyzing based on big data platform, e.g. MAP/ISUP/SIP/Diameter, which is more and more important for service assuran𝔍ce.
Configuration Management (CM) provides central configuration data management and flow-base𝔉d configuration change management for multi-🐓vendor and multi-type network element operation.
IT Network Management System (ITNMS) is ITIL-based unified IT management platform to help IT staff mon♑itor and control running state of IT devices, applications, services and business applications to help improve IT operation and maintenance efficiency and quality.
IT Service Management (ITSM) is built as unified system su🃏pporting entire service management process and actions for customer. It provides visual and flow-based process to help improve efficiency and quality and realize precision management.